Fees and surcharges collected in conjunction with the ticket will only be refunded if applicable. For example, tickets that are partially traveled will be calculated at a prorated amount based on the rules of the ticket purchased and segments flown. The refund amount you will receive depends on several variables.Once travel begins, travel must be completed within 12 months from the outbound travel date. Tickets are valid 12 months from the day of ticket issuance, except for tickets purchased on or before December 31, 2021, which are extended from original date of issue to December 31, 2022. However, the value of your ticket may be eligible to be applied toward the price of a new ticket for a fee. Most fares are nonrefundable, and are not eligible for voluntary refunds. Depending on the rules of the fare purchased, a cancellation fee may apply. A refund may be requested for any fare that allows refunds.Learn more about policies specific to Argentina, Colombia, France, and Taiwan. Different policies will apply based on the country or region of your billing address.If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund.
Basic Economy tickets are not eligible for changes, but are eligible for a full refund inside 24 hours of booking as long as you completed your purchase one week or more before the original scheduled departure flight.Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees.
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